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Resolved

Elevated latency on asynchronous events

Nov 3, 2026 at 8:20am UTC
Affected services
app.gospott.com

Resolved
Nov 3, 2026 at 10:41am UTC

The issue has been resolved by our subprocessor and all services are operating normally.

Created
Nov 3, 2026 at 8:20am UTC

A downstream subprocessor that handles asynchronous events for Spott has degraded performance, increasing latency on background events (e.g. matching, VOIP transcriptions, email sync, Ask AI). They are actively investigating the issue.